Managed Services Benefits
Lower IT Costs, and a Predictable, Scalable IT Budget
Versa cuts customer cost by 40% versus in-house IT. Versa’s San Diego managed IT services are priced on a predictable, fixed monthly fee based primarily on the number of employees in your organization.
Superior Support, Fast Remote and Reliable On-Site Service
Versa has beaten the competition in benchmarked IT support customer surveys 8 quarters in a row. Versa resolves 90% of issues with rapid response remote support. But if you need a technician in your office, we’ll dispatch one at no additional cost.
Broad Scope of Knowledge
Versa’s team has a wide range of background and training that can’t be replaced with a single hire or small team.
Coverage for Mac, PC, and Mobile Devices
Versa supports all of your employees’ devices, from Mac and PC to phones and tablets or laptops.
Reporting and Transparency
Versa provides real time reporting on backup, system availability, hardware and software inventory, vendors, projects, tickets, and more. It’s your system; you’ve got a right to know if it’s working.
Security and Policy
Versa protects your network against intrusion, malware, viruses, spam, and other hazards while allowing your employees access to the work they need, when they need it. We provide a full set of IT policies to keep your organization audit compliant.
Backup and Disaster Recovery
Versa ensures that your data is backed up — both in your office and in the cloud.
What’s Not Included?
Versa supports routine business activity from the setup to the decommissioning of your computer systems. One-time events such as office moves and major installations are billed separately as projects.
What Is the Onboarding Process Like?
The transition to Versa’s Managed IT Support Services is easy, with no required disruptions to your employees.
More About Managed Services
Technology continues to evolve at lightning speed, and the options grow exponentially. Most businesses do not have the time or expertise to assess all these options. Versa curates your technology so you can focus on your business goals.
Versa works with dozens of technology partners to provide an all-inclusive suite of services for our customers. Our solution provides all essential infrastructure and applications for your business or nonprofit. For over 10 years, Versa’s platform has been built on enterprise best practices and network security.
Additionally, our San Diego IT support team specializes in partner applications in order to provide your employees with a fast, reliable, managed IT support service. Because of our relationships with our vendors, we are able to provide significant upgrades that most small businesses typically do not take advantage of due to high cost. Customers typically experience immediate superior functionality and data protection.
Versa can also provide faster deployment of technology to quickly meet your organization’s changing needs. When needed, additional technological resources can be available to you in a matter of hours instead of the weeks it would take most in-house IT departments.
Contact us today to learn more about our managed IT support services.